Free Local Delivery Information

Discount Code: LOCALDELIVERY

 

Times are strange right now. Due to the effects of COVID-19, we all have less freedom than we are used to. The need to self-isolate and social distance makes it difficult to go out and do the things that we would like to. In an effort to support those people who are choosing to self-isolate (or those who have no other choice), we wanted to provide a temporary local delivery option. For the duration of the COVID-19 crisis, anyone who places an order of $20 or more (before tax) can now use the discount code LOCALDELIVERY to get free same or next day delivery to their location.

 

How does this work?

We will contact you after your order is placed to figure out the best time and location for us to deliver to you. As we are currently operating with limited staff, we request that this time be between the hours of 10:00am and 4:00pm. If this time-frame does not work for you, let us know and we will try to arrange something else.

In order to respect social distancing, we will drop your order off at your preferred location within the predetermined time-frame. However, for the safety of all parties, we will not come into direct contact with anyone. As such, we ask that you please ensure that the drop-off location requested is safe (and, if necessary, protected from the elements). We will phone at the time of delivery in order to let you know that the package has been dropped off.

If your order is placed before 10:00am, you will not hear from us about delivery until after 10:00 (during our regular store hours). Likewise, any orders placed after 4:00pm will be handled the following day.

 

Important Information:

  • A minimum order of $20 before tax is required to be eligible for free delivery.

  • You must live in/near the Kelowna area (this includes everything from Lake Country to West Kelowna).

    • Any orders placed using this code from outside of the previously mentioned area will be cancelled. If you are not sure whether you are eligible for free delivery, please contact us and we will let you know right away.

  • All orders placed after 4:00pm will be delivered the next day. 

  • Loyalty cards cannot be redeemed on any online orders. However, if you choose the local delivery option, you will still receive stamps. A loyalty card with the appropriate number of stamps will be included with your order

    • As a reminder, you get one stamp for every $25 after tax spent. As per usual, we are able to combine multiple loyalty cards into one (ten stamps on ten cards still gets you 10% off!).

 

In the event that we are required to shut our doors (either due to illness or government mandate), we will be sure to inform everyone immediately. We will still be accepting orders (and the local delivery option will still be available), but we will not be able to fill any orders until we are once again able to open our doors.

 

This code is only temporary and will no longer be available when everything has settled down again, so take advantage of it while you can!

 

If you have any questions/concerns, please let us know at contactus@chibisanime.com

 

Stay healthy!

 

❤ The Chibi’s Anime Staff